One of the benefits of CRM is to have a single point of reference. We find that many of our customers have been using Outlook as their most reliable database and the thought of moving away from Outlook contacts is often feared. The good news is, you don’t have to stop using your contacts in Outlook, you just need to have Outlook and CRM synchronised.
You will need to have the Outlook CRM Client installed to follow the instructions below.read article
Recently our support team at MHA got a call from one of our biggest resellers. One of their VIP customers had suffered a fire at one of their Auckland offices, and needed to turn around fast with minimal impact. Fortunately this customer was using our Managed Outlook, Managed Office, Managed SharePoint and Managed Lync hosted services.
You have heard of the TeraByte, maybe even a PetaByte – but what about an ExaByte?
IBM have evidently not been partying it up on Christmas or New Years because on Thursday 12th January 2012, they announced what could be conceived as the next leap in computing technology:read article
So you have created a large Wiki page in SharePoint Foundation 2010, and you would like to link to certain headings within this page – anchors or bookmarks, to avoid users having to scroll down the entire page to find a section heading.
By creating anchors on your Wiki page users can simply click on the appropriate breadcrumb to move directly to that section. A very useful tool when you have large content wiki pages.read article
Is the view of your CRM records constantly limited due to the “Getting Started” area at the top of your view? There are three simple steps to turn the Getting Started feature off in Microsoft Dynamics CRM 2011.read article
This morning, I thought I would see what options are out there for using SharePoint on an iPad.
I know that the SharePoint 2010 system works natively through the iPad’s Safari web browser but wondered if there was an application out there that offered offline sync and a nice way to edit Office documents with something like the Documents to Go application I run on the iPad for working on MS Office documents.
In the computing world there has been a big move over the last 5 years from single core to multicore processors – originally you had 1 core that went at a certain frequency and the way to get more performance was to get that processor to run at a higher frequency, this caused an issue late in the Pentium 4 range where Processors were hitting 4 Ghz or so and not being able to go any faster.read article
Many of our customers ask if they should be using queues in Microsoft Dynamics CRM 2011. While the answer is normally yes, in order to understand this decision the first step is to understand what a queue is.read article
MHA Cloud Computing has announced the release of LyncPOP. LyncPOP for Dynamics CRM bridges the gap between Microsoft Lync / OCS and Dynamics CRM enabling customers to quickly and easily capture every phone call activity.read article
As Wiki’s become more popular with companies using SharePoint Foundation 2010, I am often asked how to create a Contents page for Wiki’s.read article