Technology

Adding 'Click to Call' to CRM fields

by MHA Technician - 16 May 2011

Something I have been meaning to look at for a while was to make the CRM phone number and email fields actually do something if you click on them. One of our sales people asked again the other day if they could just click on the phone number in a CRM contact and it dial straight away.

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The Era of the PABX is over - Fighting Words!

by MHA News - 14 April 2011

MHA introduce Managed Lync - the era of the pabx is over. "As soon as Microsoft's Gurdeep Singh Pall uttered those words at the Microsoft Lync Launch event I knew it was game on.... "

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Social media - bain or blessing

by Sarah-Jane Foster - 11 April 2011

Most of you will be familiar with the term ‘Social media’. For some, it means a reduction in productivity and an increase in risk but for others it means an increase in brand awareness, marketing and sales. So what does Social Media really mean and how can it benefit your business?

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Gartner's predictions; 2010 and beyond

by Sarah-Jane Foster - 11 April 2011

Gartner is the world’s leading information technology research and advisory company. They deliver technology research to global technology business leaders so they can make informed decisions on key initiatives. I’ve recently been reading their prediction pages and thought I would share one of their predictions.

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Microsoft and Toyota join hands on cloud computing platform

by Sarah-Jane Foster - 11 April 2011

Cloud Computing is still a new buzz word in New Zealand and with many companies still unsure of its potential longevity and credibility. I thought it would be helpful to see the larger names out there that are adopting the ‘Cloud’.

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Inland Revenue Department

by Sarah-Jane Foster - 04 April 2011

Recently I became aware of a release note by the Inland Revenue Department that I found very interesting and pertinent to businesses using Cloud computing. It stated that Inland Revenue are aware that cloud computing is becoming a popular way for businesses to setup their IT infrastructure however they are concerned that business are not aware of or meeting their record keeping obligations, under the Inland Revenue Acts, when using cloud services.

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What is cloud computing

by Sarah-Jane Foster - 05 February 2011

If you are using internet banking, you are already familiar with and using ‘the Cloud’. Cloud computing is a general term for anything that involves delivering hosted services over the Internet.

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MS Office Communicator auto sign-in

by MHA Technician - 17 June 2010

MHA Managed Communicator requires you to type your password into the client each time you open it. There is a quick registry key you can add to allow it to automatically login. Once this key has been added you will see there is now a box in the client "Save Password" that can be checked.

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MHA Managed Office - new client v7.1

by MHA Technician - 02 June 2010

Hi All MHA Managed Office users. MHA have been working in the background to update our Managed Office platform to the newer Windows 2008 64 bit platform with Office 2010 - we aim to release this winter.

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Have your emails read to you while on the road with MHA Outlook Voice Access

by MHA News - 15 April 2010

Outlook Voice Access allows you to dial-in to your MHA Hosted Exchange mailbox from any phone and listen to your email using text-to-speech. Outlook Voice Access doesn't just read you your email, it can also play back calendar items, contacts and tasks. It’s ideal when you’re on the road.

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